At Husle Lifestyle, we understand that sometimes you may need to cancel an order. To ensure fairness and transparency, we have established the following cancellation policy.
Cancellation Terms
• Delivery Charges: Cancellations are accepted, but the customer must cover the delivery charges incurred for shipping the order. This fee ensures that we can continue to offer competitive pricing and maintain the high level of service our customers expect.
• Timing: To cancel an order, please contact our customer service team at help.husle@gmail.com or call us at 8096606251 as soon as possible. If the order has already been shipped, the delivery charges will still apply.
Cancellation Process
1. Initiate Cancellation: Contact our customer service team with your order number and request to cancel. Our team will confirm whether your order has been shipped.
2. Payment of Delivery Charges: If your order has been shipped, you will be required to pay the delivery charges. We will provide you with payment instructions, and your order will be canceled once payment is received.
3. Confirmation: After the cancellation is processed and any applicable fees are paid, we will send you a confirmation email.
Important Notes
• Non-Refundable Delivery Charges: The delivery charges are non-refundable and will be deducted from any refunds due if the cancellation occurs after shipping.
• Exceptions: In the rare event that there is an issue with your order that is our fault, such as an incorrect item being shipped, we will cover the delivery charges.
If you have any questions about this policy, please reach out to us at help.husle@gmail.com or call us at 8096606251.
This policy ensures clarity and fairness for both our customers and our business at Huslel Lifestyle.